We’re With You Along the Way

With our comprehensive implementation and training programs, we ensure your team is capable and confident with using our Fusion family of products from day one.

Our Services

Why We Use a Train the Trainer Approach

Permanent Skills Transfer

Improved Employee Retention

Avoid Workplace Downtime

Offer Targeted Training

Tune Up Your Department

Remote Training

Need a quick Fusion refresh or have a staff member taking on new duties? We keep adding new layers of functionality to Fusion, and it can be a challenge to stay on top of everything. Remote training is the answer.

Simply select two key functional areas of the system you'd like to cover and one of our trainers will then tailor the session accordingly. By the end of the meeting you and your team will be fully confident in tackling any configuration work needed.

Make sure you're tapping into all of Fusion's power, book now!

  • Deploy New Feature(s)
  • Bulk Troubleshooting
  • Staff Role Change
Onsite Training

Has it been years since you originally trained on Fusion? Or have hired a few new staff? Contact one of our trainers to take your team through an accelerated program.

  • Deploy New Feature(s)
  • Train New Staff (+3)
Consultation

Interested in taking Fusion to the next level within your department? Our experienced consultants will leverage their years of experience in recreation to optimize Fusion.

  • Expanding Rec Facilities
  • Loss of All Fusion Champions

Higher Learning

Take your Fusion knowledge to the next level at an upcoming event

Our Fantastic Team

We care about your experience and success in using the Fusion family of products. By hiring experts from leading recreation departments across the continent, we can ensure our training staff truly understands your business.

Meet Us

Check Out Our Fusion Masters

Pam Hightower

Director of Professional Services

UF Logo Alabama Logo
With 15 years' experience in campus recreation at the University of Florida and the University of Alabama, then joining the InnoSoft team in 2016, Pam is our Fusion and campus rec expert. She enjoys connecting her recreation, business administration and student affairs experience to help clients leverage all that Fusion has to offer.

Merna Ghabbour

Software Training Specialist

UF Logo University of Waterloo USLAN
After teaching English in South Korea for two years, Merna quickly felt at home when she joined the InnoSoft team in 2018, being able to marry her love for recreation and teaching. Merna brings with her the customer experience element. She is able to utilize her experience as a customer when understanding Fusion from the perspective of both staff and customer.

Tara Weber

Software Training Specialist

UF Logo Alabama Logo
From lifeguard to cycling instructor at the University of South Florida, to being part of two Fusion implementations at the University of South Florida-St Petersburg and Colorado School of Mines, Tara knows what it takes to launch and utilize all areas of Fusion. Joining the InnoSoft team in 2016, Tara has been able to transfer her Fusion and campus rec knowledge to clients.

Kristi Levanduski

Software Training Specialist

Boulder Logo Alabama Logo Alabama Logo
After 9 years in campus rec, where Kristi was instrumental in implementing Fusion at The Ohio State University and Middle Tennessee State University, and managing Fusion at the University of Colorado-Boulder, Kristi is a great Fusion Champion. Joining the InnoSoft team in 2018, Kristi has been able to share her wealth of knowledge when training clients.

The Word on the Street

Tara was exceptional. She was very knowledgeable, patient, thorough, etc. Very “Invested”. You could tell she was excited about the Fusion product. Adequately and professionally covered ALOT of areas of program.

Brigham Young University, Idaho

Kristi knew an amazing amount about the software and she was able to track down things she didn't know form co-workers. I know this was only her 3rd solo training, and she did a really good job. Give that girl a raise! She's a keeper. :)

Abilene Christian University

Pam is amazing! She is so very, very smart and you definitely have her in the right role!

Auburn University